The firm assists a multitude of real estate companies that has cropped up in Austin due to the low cost of living in the region as well the ease of obtaining a license, becoming a broker, and starting a firm. These companies handle sensitive personal information of their clients but with a basic security setup, which is not good enough to keep the devices secure and run them proficiently in the long run. FIFSTAR ICT engages with these businesses and enlightens them about the loopholes they have from a security standpoint and further analyzes the installed hardware and programs to maximize their efficiency.
We work with just about any technology that a small business would encounter. We use our expertise to help customers with small to mid-sized projects
FIFSTAR ICT acts as an alleviator and educates its customers about the tools and resources they have in place. Depending on the customers’ budgets and long-term visions, the company brings in the right people, processes, and robust equipment to meet their goals. Usually, organizations’ server room is a mess as the cables and wires run all over the place like in any commercial building or a residential attic. For such scenarios, the firm provides structured cabling for audio, video as well as fiber optics and Ethernet cables while ensuring to keep the entire setup away from normal foot traffic. In the managed services segment, FIFSTAR ICT offers real-time network monitoring, online backups, disaster recovery, remote management, and proactive maintenance on a monthly basis. The firm analyzes critical network paths and components to minimize downtime and provide continuous uptime. FIFSTAR ICT ensures complete protection of data against incidents such as theft, fire, and natural disasters alongside enabling businesses to comply with regulations such as FERPA, GLBA, and HIPAA. FIFSTAR ICT also helps clients acquire the right hardware as per their budgets and IT requirements by negotiating with the vendors. “Our goal is to provide an experience that is tailored to a company’s needs. Irrespective of a client’s budget, we provide professional customer service to fulfill their needs in the best way possible,” adds Wilson.
FIFSTAR ICT further looks forward to providing automation services to customers and has plans to increase the number of technical staff to better serve the Central Texas region. In the next two years, FIFSTAR ICT’s goal is to engage with more businesses and assist them in resolving their issues. “Having served the nation in the military as an IT Professional, I understand the value of information that companies, soldiers, or governments deal with, and thus, I intend to deliver the best possible support with regards to information security through FIFSTAR ICT,” concludes Wilson.